Info

SHIPPING & DELIVERY

All pieces are handmade to order in Berlin, so please allow up to 21 working days for delivery. Please email for any urgent delivery requests. 

All orders are custom packaged with special care to ensure the quality and safety of your purchase. Unless specified otherwise, all orders are shipped via DHL.

Please email info@stubestore.com with any inquiries prior to purchase. Stube Store is not responsible for any duties, taxes, or other fees that may be applied to international shipments. We are not responsible for lost, stolen or delayed shipments.


RETURNS & EXCHANGES

Stube Store accepts returns or exchanges within 14 days of the item delivery. All items must be returned unworn with original tags. Return shipping costs must be paid for by the buyer and original shipping costs will not be refunded.

All prices are in EUR. International customs fees are not included. All sale items and made to order items are final sale.

To initiate a return or exchange, please email info@stubestore.com. For questions about our process, products, or sizing, please reach out to info@stubestore.com.









PRIVACY POLICY

With this privacy policy, We would like to inform you about how We process personal data. 
We are aware of the importance of processing personal data for the user concerned and therefore comply with all relevant legal requirements. The protection of your privacy is of utmost importance to us. Therefore, compliance with the statutory provisions on data protection is a matter of course for us.


COOKIES

This website is based on an editorial system provided by Cargo Collective Inc., 3006 N Coolidge Ave, Los Angeles, CA 90039-3414, USA. It uses cookies. These are small text files that are stored on your device with the help of your browser. The website uses cookies to make the service user-friendly. Some cookies remain stored on your device until you delete them. They enable the website to recognize your browser the next time you visit. If you do not want this, you can set your browser to inform you about the use of cookies and only allow this on a case-by-case basis. If you deactivate cookies, the functionality of this website may be limited.


WEB ANALYSIS

Cargo collects and uses the IP addresses of website visitors exclusively to investigate technical problems and cases of misuse, as well as for general statistical purposes. The information generated is transferred to the provider's server and stored there. You can prevent this by configuring your browser to prevent cookies.


Data Transfer to Third Countries

Data is transferred to third countries outside the European Union. This is done on the basis of legally prescribed contractual provisions intended to ensure adequate protection of your data, which you can review upon request.
The relationship with the web provider is based on an adequacy decision of the European Commission ("Privacy Shield"). Data processing is carried out in accordance with the legal provisions of Section 96 (3) of the Telecommunications Act (TKG) and Article 6 (1) (a) (consent) and/or (f) (legitimate interest) of the GDPR.

Further information can be found in the privacy policy of the provider Cargo Collective at https://2.cargocollective.com/privacy